Standard Return Policy
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Warranty:
If an item proves to be defective within 30 days of purchase, our policy is to replace the product at no cost, however, the item must be kept in the condition it was received in. This will give Sycamore Supplies an opportunity to file the necessary paperwork for a manufacturer warranty or shipping claim. Furthermore, if you have mistakenly ordered an item and would like to return it or exchange it for another product must be within the first 30 days of trial, and also you can contact us at 1-(847) 257 - 2518, or by email at sales@sycamoreofficesupplies.com / info@sycamoresupplies.com, to get a return authorization number so we can properly assist you in regards to this matter per our return policy.
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​With our simple returns process, you can shop online at Carefree. If something doesn’t work out, you can return most items within 30 days of delivery.
Start the return process within 30 days of receiving your item. We inspect all returned items. The product must be in new or unused condition, with all original inserts and accessories.
Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item that didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.
We will refund the cost of the merchandise and shipping charges if the return is a result of our error or defective product. Ship the product as soon as possible so it arrives at our facility within 45 days of receipt of the item.
Defective Product and Returns Due to Our Error If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:
Sending you replacement parts or accessories
Replacing the product or Issuing a refund**
And we’ll also cover the cost of any return shipping
If the product is not defective, return shipping fees will apply.
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PAYMENT METHODS
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Sycamore Supplies accepts a variety of different payment methods to ensure that our customers can use their preferred method to cover the cost of their orders. Please contact us if you have any questions or need any additional information regarding payments.
You can reach our customer service department
at (847) 257 - 2518, or by email at Support@sycamoresupplies.com or info@sycamoresupplies.com,
weekdays between 9:00 am - 5:00 pm Central Time.
Sycamore Supplies Accepts the following Payment Types:
- Visa
- MasterCard
- American Express
- Discover
- Debit Cards with Visa or MasterCard Logos
- Paypal
- Cash
Privacy Policy
Thank you for choosing our store website. We take your privacy seriously and are committed to protecting your personal. When you create account with us, we collect your name, email address, and shipping address to process your orders and provide you with a personalized shopping experience. We do not share your information with third parties unless required by. By using our website, you agree to our privacy policy. If you have questions or concerns, please contact us.
Shipping Policy
We Ship Same Day if you order before 3:00 PM Central Time
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Your order will be expedited within 24hrs of receiving payment -Mon-Fri- and you should expect to receive it 2 to 5 days after dispatch.
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
Any product you return must be in the same condition you received it and in the original packaging.
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In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
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Any product you return must be in the same condition you received it and in the original packaging.